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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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December 13, 2023

1  out of  5 rating by Leslie
"Everytime I tried to alter my insurance he refused(even though it was still above state minimum what I wanted) He will brow beat you till you agree with what HE thinks is best regardless of your situation. All insurance agents agree the insurance add ons are needed in order to make them money. I could not tell him no as he kept bombarding me out of it. Then when asking about how changing the owner of a vehicle might affect my insurance rates...he told his receptionist (His mother) to tell me that he intended to call and advise me against changing the owner of the car. That is HIGHLY inappropriate and intrusive as I asked for information on how doing that might affect my insurance and insurance rates not whether I should or should not do it. That is not his job to advise on my personal life only on insurance. Then the front desk insisted on telling me My partner wasn't on my insurance and it was only when I got upset she was like...oh...there he is... Yeah,...ok...... Been doing this job for how long? They are shady, intrusive and only care about making money, not what's ACTUALLY best for you. It's not customer service....It's...Sayegusa how does this benefit me at the cost of my clients service. I have now switched agents. Absolutely Ridiculous."
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Christopher Edwards

October 8, 2020

5  out of  5 rating by Christopher Edwards
"Great service, responsive, friendly."
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Roland Petalver

December 5, 2019

5  out of  5 rating by Roland Petalver
"Went in the other day to start a couple policies. My agent was quick and professional. I got everything complete in less than an hour. Great experience. Good location, free parking."
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Anita Angton

July 27, 2019

5  out of  5 rating by Anita Angton
"Linda (office manager) goes above & beyond to complete customer satisfaction. She is the Real MVP"
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Christine Hinokuma

February 12, 2019

5  out of  5 rating by Christine Hinokuma
"Customer service was on point! Very friendly staff and quick services!"
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James McPhee

February 11, 2019

5  out of  5 rating by James McPhee
"Top notch customer service!"
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Alejandro Lezama

February 11, 2019

5  out of  5 rating by Alejandro Lezama
"Great service and friendly staff!! The one stop shop for all your insurance and financial needs. The knowledge and honesty that Derek runs in his office is the best. Always you have someone locally to talk. Aloha is the best word to describe him."
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Matthew Zimmerman

September 26, 2018

5  out of  5 rating by Matthew Zimmerman
"I've been very pleased with the service. Also have auto payments so you don't have to think about when to pay the bill!"
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Patrick Lum

November 15, 2016

5  out of  5 rating by Patrick Lum
"Derek goes above and beyond for his clients! Incredible customer service. Thank you, Derek."
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Mike Paffhausen

November 7, 2016

5  out of  5 rating by Mike Paffhausen
"I have never met someone so passionate about being excellent for his clients. Derek cares for his customers as if they are family, and will relentlessly help you achieve your financial goals through detailed planning."