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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christopher Edwards

Christopher Edwards

October 8, 2020

5  out of  5
rating by Christopher Edwards
"Great service, responsive, friendly."
We responded:
"Christopher, Thank you for the great compliments! Much appreciated! - Derek"
Profile photo of Roland Petalver

Roland Petalver

December 5, 2019

5  out of  5
rating by Roland Petalver
"Went in the other day to start a couple policies. My agent was quick and professional. I got everything complete in less than an hour. Great experience. Good location, free parking."
We responded:
"Aloha Roland, Thank you so much for the kind words and the awesome review. I really owe our great service to the awesome team I have here. It looks like Nique was the one who helped you out, I will be sure to let her know her great service was very much appreciated. Mahalo, Derek"
Profile photo of Anita Angton

Anita Angton

July 27, 2019

5  out of  5
rating by Anita Angton
"Linda (office manager) goes above & beyond to complete customer satisfaction. She is the Real MVP"
We responded:
"Anita, Linda is an asset, I am lucky to have such a great team. Thank you for allowing us to serve your insurance needs! - Derek"
Profile photo of Lee Ann Woods

Lee Ann Woods

June 13, 2019

5  out of  5
rating by Lee Ann Woods
"I'm a customer in another state but when I had an issue Derek and his staff were very professional and helpful. Great office!!!"
Profile photo of michael lybarger

michael lybarger

March 19, 2019

5  out of  5
rating by michael lybarger
"This has to be the best agent in all the islands."
Profile photo of chadd kawata

chadd kawata

March 13, 2019

5  out of  5
rating by chadd kawata
"Great agent and team! Mahalo Derek for all you do. Sincerely Limaikaika"
Profile photo of Christine Hinokuma

Christine Hinokuma

February 12, 2019

5  out of  5
rating by Christine Hinokuma
"Customer service was on point! Very friendly staff and quick services!"
We responded:
"Customer service is very important to us so I appreciate you mentioning that. Thank you for putting your trust in us Christine! - Derek"
Profile photo of James McPhee

James McPhee

February 11, 2019

5  out of  5
rating by James McPhee
"Top notch customer service!"
We responded:
"Thank you James! I appreciate you being a loyal customer! - Derek"
Profile photo of Alejandro Lezama

Alejandro Lezama

February 11, 2019

5  out of  5
rating by Alejandro Lezama
"Great service and friendly staff!! The one stop shop for all your insurance and financial needs. The knowledge and honesty that Derek runs in his office is the best. Always you have someone locally to talk. Aloha is the best word to describe him."
We responded:
"I appreciate that Alejandro. My team is ready to do whatever it takes to help with your insurance and financial needs. Customers like you are what keeps us going! - Derek"
Profile photo of Matthew Zimmerman

Matthew Zimmerman

September 26, 2018

5  out of  5
rating by Matthew Zimmerman
"I've been very pleased with the service. Also have auto payments so you don't have to think about when to pay the bill!"
We responded:
"Thanks Matt! I appreciate the kind words!"
Profile photo of Patrick Lum

Patrick Lum

November 15, 2016

5  out of  5
rating by Patrick Lum
"Derek goes above and beyond for his clients! Incredible customer service. Thank you, Derek."
We responded:
"You are very welcome Patrick. Thank you for working with my agency, we appreciate you. -Derek"
Profile photo of Mike Paffhausen

Mike Paffhausen

November 7, 2016

5  out of  5
rating by Mike Paffhausen
"I have never met someone so passionate about being excellent for his clients. Derek cares for his customers as if they are family, and will relentlessly help you achieve your financial goals through detailed planning."
We responded:
"I do consider my customers family, therefore I will make sure they are well taken care of and that I do whatever I can to help them meet their financial goals. It's always a pleasure working with you Mike! - Derek"